North Florida hCare Access Help


First Step

  • Delete current PK version by pressing and holding the PK icon until the screen shakes.
  • Click the “x” on the icon to delete.
iOS screenshot of edit applications

iOS screenshot

Next Step

  • Go to App store and search PK8
  • Click on “Free” and “ install”.
  • For Server Information call The Help Desk
  • Use your network login


For Questions or Assistance Please contact:

IT&S Southeast Region HELP DESK at 1-888-252-3397